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Faq

There are 3 main reasons:

First, we are reliable because we are the state-owned (government-owned) company. With compared, there are more than 100 private trading companies closed every year in Yiwu.

Second, we are professional. We have more than 15-year experience to cooperate with international famous buyers, such as Carrefour, Wal-Mart, Target, Big W, Emerson, Zara, Gloria Jeans, Forever 21, Yendi, and so on. Our company grow with strictest requirements of our customers.

Finally, we have an effective team to follow our customers with trained skillful international trade knowledge and flexible problem solution.

It is no problem. We also work with a lot of small customers from all over the world. They even do not need to visit Yiwu, we could arrange everything by telephone and email. They do not need to worry about the secure of their payment or money, because our company is government owned.

Actually, we can offer everything in the market to our customers. Even the products you want cannot be found in Yiwu, we could help sourcing from the whole China, such as Guangdong.

Yes, no problem. The best way is send us the sample, we believe we can do it. Even you only have the picture, we also could try to do it. Of course, you need to pay the sample cost at the beginning of our cooperation.

Our charge of service is quite flexible. There are two ways usually we charge. First, we charge our customers commission according to the total purchased amount. Second, we directly quote the FOB price to our customers, which includes our service cost. First charge method is usually chosen for the customers, who visit Yiwu and buy a lot of products with big amount. Second charge method is usually chosen by the customers, who are not coming to Yiwu or Yiwu market. We are their suppliers.  Of course, it is not absolute, we are flexible to satisfy our customers.

Usually, our service includes all processes for an international buyer. It could be customized according to the requirements of our customers. Higher service requirements are surely caused to high charge. That is why we like the customers with high service requirements.

Sure. Yiwu market is quite complicated. Most booths owners have no idea how to satisfy the customer with high quality requirements. Some customers were disappointed with Yiwu quality, and would rather go back to purchase from Guangdong with higher price. Our target is to help our customers to find the right products and suppliers because we have enough local knowledge, sources and experience. Our main target is to help our customers to achieve good balance between price and quality. That is what our value is.

Our commission is not fixed, but flexible. It depends on the requirements of customers on service. We try our best to make service worthy every penny. The commission usually is from 5% – 10%. Please talk details with us, then we figure out it together.

In some case, our commission is surely a little higher because our customers are thinking more about business secure and service profession. A lot of trading company advertise to charge 1% commission. Please think how they can survive.